Privacy Policy


Privacy Policy

Last updated: April 18, 2025

At 5STAREPOXY LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, ads, and services.


1. Information We Collect

When you submit a lead form, contact us, or interact with our Facebook or Instagram ads, we may collect the following information:

Name

Phone number

Email address

Project-related information (location, flooring needs, etc.)

We only collect information you voluntarily provide.


2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries

Provide estimates or quotes

Send follow-up communications

Offer promotions, updates, or service reminders

Improve our website and advertising campaigns


We may contact you via phone, email, or SMS using the information you provide.


3. Sharing of Your Information

We do not sell or rent your information to third parties. We may share your data with service providers strictly to help us deliver our services (e.g., CRM tools, SMS/email systems) under strict confidentiality.


4. Facebook Advertising and Tracking

We use Facebook Ads and tools like the Meta Pixel to track conversions and improve ad targeting. These tools may use cookies or similar tracking technologies. You can manage your Facebook ad settings through your Facebook account.


5. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.


6. Your Choices

You may opt out of communications at any time by replying “STOP” to text messages or clicking “unsubscribe” in emails. You can also request that we delete your information.


7. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

wes@5starsepoxy.com